Businesses, customers and resellers in the Unified Communications (UC) community have relied on Gartner's Magic Quadrant for years to help them understand which vendors are leaders in the industry and which are challengers in the space. However, in January 2019, Gartner announced that it would refocus its research and end the UC Magic Quadrant.
TechRadar Pro spoke with TetraVX's Director of Product Management, Kara Logo Korte to better understand how the UC marketplace has changed and why Gartner's decision to end the UC Magic Quadrant affects the industry as a whole.
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